JCC Reopening FAQs Revised 6/1/21

The Shaw Jewish Community Center began a limited and measured reopening on Monday, June 1, 2020. We have implemented a significant number of new procedures and protocols to help safeguard our members, children, families, and staff. Please familiarize yourself with them on our FAQ page before returning to the facility.

If you have a question about these rules and procedures that is not covered in our FAQ, please contact us to let us know. We will do our best to respond within 2 business days.

Q: What do I need to know before coming to campus?

As of June 1st, our campus health policies are as follows:

• Masks will be optional for fully vaccinated people at the JCC, except on the fitness floor from 1-3PM on weekdays (masks will be required while exercising during that time.)
  • For more information on being fully vaccinated, click here.
  • Unvaccinated members will still be required to wear masks at this time.
  • Staff members will still be required to wear masks until further notice.
  • Although masks will be optional for vaccinated members, we still encourage members to be vigilant and wear a mask, if desired.
  • The mask policy for Group Exercise will continue to be at the discretion of each Group Exercise Instructor. Please check the “My J” app for updates on each Group Ex class. Thank you for respecting the concerns of our staff.
• You will scan your membership card upon entry. You will have no physical contact with the Fitness Desk staff.
• Reservations will still be necessary for lap swimming at the indoor and outdoor pools and the free weight area. Please reserve your spot for Group Ex classes and specified equpiment in the "My J" app.
• Continue to maintain safe distance and show respect for other members.
• Members need to bring their own water bottles and mat. 

Guest Policy - We will once again be allowing guests at the outdoor pool and our facility! Please adhere to the guest policies:

• Guests are allowed on weekdays only. Weekends are reserved for members only.
• Members can purchase an unlimited amount of guest passes throughout the year; HOWEVER, individuals are only allowed to be guests at The JCC two times in a calendar year. Beyond two guest visits, we ask that the individual becomes a member. The JCC will track guest visits.
• Guest pricing:
  • $8/Child (3 to 12-year-olds; under 3 free)
  • $12/adult (13-years and up)
• Guests must be accompanied by an adult member
• Guest passes must be completed in full
• Guests must sign facility waiver (parent/guardian must sign waiver for minors)

Q: What are your current hours of operation?

Fitness Center:

Monday–Thursday:  5:30am to 8:00pm
Friday:  5:30am to 5:00pm
Saturday-Sunday: 8:00am to 4:00pm

Indoor Pool:

Monday–Thursday:  6 am to 7:30 pm
Friday:  6 am to 4:30 pm
Saturday-Sunday: 8:00 am to 3:30 pm

Outdoor Pool:

Open Swim: Every Day, 11AM-7:45PM | Lap Swimming: Weekdays, 10AM-12:15PM & Tues/Thurs Evenings, 6:15PM-7:45PM

Facility Operations

Q: How are you protecting your members and staff? How have you prepared for social distancing?

A: We have prepared the fitness floor for social distancing by spacing out equipment by using additional space adjacent to the fitness center, by limiting capacity in the facility, and by requiring reservations for the free weights and lap swimming.

Our staff has received training on how to implement safety guidelines that the CDC, State and City officials have put into place. This includes deep cleaning after the facilities are closed, making sure equipment is sanitized after each use, and stocking an ample amount of EPA-approved disinfectant and sanitizer for use on high-touch areas throughout our facilities.

Reservations for cardio and circuit equipment on the fitness floor and basketball hoops will no longer be required.

Q: Are you currently honoring reciprocity with other JCCs? 
A:  We are not currently honoring any reciprocities.

Q: Will childcare be available for fitness?
A: Childcare re-opened on May 3rd, during limited operating hours. For more information, click here.

Q: Will I be able to participate in group exercise classes?
A: Group Exercise classes have limited capacities to allow for a social distance of six feet. Please check our website a current Group Ex schedule. Check our mobile app, My J, so that you may reserve spots. This can be downloaded free from the App store.

The mask policy for Group Exercise will continue to be at the discretion of each Group Exercise Instructor. Please check the “My J” app for updates on each Group Ex class. Thank you for respecting the concerns of our staff.

Q: Will there be massages and acupunture available?
A: Massage and Acupunture are currently available. There are no walk-in appointments and there is no waiting area inside. Clients will text the practitioner or call the Fitness desk from their cars, then come in at the appointed time. Appointments will be made via the Fitness Desk.

Q: What amenities will be available for Seniors?

A: Julie LeFever is developing creative programs for Seniors that will take advantage of different aspects of the campus including the plethora of greenspace outdoors. Programs include Soup for the Soul on Tuesdays and Fridays. The Retired Men’s Group will be meeting in person starting in May. Contact Julie at 330-835-0027 for more information.

Q: When will Silver Sneakers Classes Resume?

A: Silver Sneakers classes have resumed. Please see our current Group Ex schedule online or pick one up at The J.

Q: Can I access the gymnasium/basketball courts?
A: The gymnasium is available is free use during limited hours. See hours here. Reservations are no longer required to use our gymnasium.

Q: What is the status of Pickle Ball and Tennis?
A: Please check the Courts page for updates on Pickeball (Inside/Outside) and Tennis.

Q: Are the indoor and outdoor pools be available?
A: The indoor pool is currently available for lap swim only.  We will require reservations and encourage members to limit their lap usage to 45 minutes.  This will help control capacity and allow greater member access. Reserve swim lanes on the "My J" app.

The outdoor pool opened on May 29th and is open the following hours, along with select water classes:

Open Swim: Every Day, 11AM-7:45PM                                                                              

Lap Swimming: Weekdays, 10AM-12:15PM & Tues/Thurs Evenings, 6:15PM-7:45PM

Q: Is personal training available?
A: Yes. One-on-one personal training is available, but face masks will be required for the Personal Trainer. You can also train online with our fantastic personal trainers. Check the fitness desk or our website for Virtual Personal Training packages.

Q: When will I be able to use the steam/sauna room/whirlpool?
A: Our whirlpool has re-opened. Our steam and sauna rooms are currently closed due to State guidelines. We will continue to monitor the guidelines and provide updates.

Q: Will my child be able to join swim team?
A: Swim team will begin Summer 2021, with limited capacities. The swim team is full, but please call 330-867-7850 to inquire about the wait list.

Q: Are your facilities available for birthday parties?
A: Yes, please call our Office Manager at 330-835-0025 to learn more.

Q: Are locker rooms, showers and towel service going to be available?
A: Locker rooms and showers are open every day with required social distancing. Every third locker will be available for use. Towel service is still not available - please bring your own towel.